Privacy Policy
How Tau Core Inc. protects your data.
Privacy Policy
Effective Date: September 12, 2025
Last Updated: September 12, 2025
Our Commitment to Privacy
At TAU CORE™, privacy isn't just a feature—it's our foundation. We believe that your data belongs to you, and we've built our entire ecosystem around this principle. This Privacy Policy explains how we collect, use, and protect your information when you use TAU CORE™ services.
Information We Collect
Account Information
When you create an account, we collect only the essential information needed to provide our services:
- Email address (for account verification and communication)
- Username (chosen by you)
- Password (encrypted and never stored in plain text)
- Full name (optional, for personalization)
Usage Data
We collect minimal usage data to improve our services:
- App performance metrics (anonymized)
- Error logs (for debugging, no personal data)
- Feature usage statistics (aggregated and anonymous)
How We Use Your Information
We use your information solely to provide and improve our services.
To provide TauMail, TauCloud, TauID, and other TAU CORE™ services
To authenticate your identity and secure your account
To send important service notifications (not marketing)
To improve our applications and fix bugs
To ensure compliance with legal obligations
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who help us operate our services (under strict confidentiality agreements)
Data Security
We implement industry-leading security measures to protect your data.
End-to-end encryption for all communications
Zero-knowledge architecture for file storage
Regular security audits and penetration testing
Secure data centers with physical and digital security
Employee access controls and background checks
Your Rights
You have the following rights regarding your personal data.
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Export your data in a machine-readable format
Restriction: Limit how we process your data
Objection: Object to certain types of data processing
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.
Privacy Team
Email: privacy@tauos.org
Phone: +1 1800 TAU CORE™
Address: 2261 Market St, San Francisco, CA 94114
Malaysia Office
Email: privacy@tauos.org
Phone: +60 178446206
Address: IB Tower, Level 33, Kuala Lumpur